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Account & Login

Sign in, reset passwords, resolve Android verification issues, and manage account settings.

5 articles

Access your account

How do I create an account and sign in to Genify?Learn how to create a Genify account, sign in with Google or email, and get back into your workspace.How do I reset my Genify password?Reset your password when you use email sign-in for Genify.Why can't I sign in on Android?Fix Android sign-in errors related to Firebase App Check, verification, debug builds, or Play Integrity setup.

Account settings

How do I update my profile and account settings?Update your Genify profile, preferences, notification settings, and account details.How do I contact Genify support?Contact the Genify team when you need help with your account, billing, app behavior, or setup.

Need more help?

Contact Genify support

Send your account email, device, screenshot, and the steps that caused the issue.