Steps
1
Open Settings.
2
Find the billing, plan, or subscription section.
3
Review your current plan.
4
Choose upgrade or manage billing if available.
5
Follow the secure billing portal instructions.
Plan access
Some Genify features are available to all users, while Pro or Plus features require an eligible plan.
If your plan is managed by Genify or an organization, support may need to help with account changes.
Common fixes
If the billing portal does not open, check your connection and try again.
If your plan looks wrong after purchase, sign out and back in.
If access is still wrong, contact support with the email on your Genify account.
Frequently asked questions
Can I use Genify for free?
Yes. Genify offers free access, with additional features available on paid plans.